Privacy Policy

The following Privacy Policy applies to Cross Construction, Incorporation (“CCI”) in connection with your use of our websites, including crossconstruction.com, and any mobile app provided by CCI (collectively our “Properties”). Please note that this Privacy Policy does not apply to CCI Affiliates or to the websites of such affiliates if such entity has adopted a different Privacy Policy and/or Legal Notices. Unless otherwise specified, “CCI” includes Cross Construction, Incorporated and all applicable affiliated companies. However, please note that where a CCI Affiliate has individually adopted a different Privacy Policy, Terms and Conditions and/or Legal Disclaimers, such Privacy Policy, Terms and Conditions and/or Legal Disclaimers will supersede this Privacy Policy, Terms and Conditions and/or Legal Disclaimers for purposes of that CCI Affiliate.

Except as otherwise specifically provided in this Privacy Policy or as specifically required by law, any communication or material you provide to us, whether received online, electronically, in person or otherwise collected by or submitted to us, including any data, questions, comments, suggestions or the like, is, and will be treated as, non-proprietary. Anything you submit, transmit or post may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, market research, development of prospect lists, project planning, broadcast, posting and marketing, among other things, as permitted by law and except as otherwise provided in this Privacy Policy.

We may also use information provided by you or transmitted to us through the Properties to send you electronic and other messages about a property in one of our communities or an offering from one of our affiliates or subsidiaries. Your use of our Properties constitutes your permission to do so unless you specify otherwise pursuant to applicable law, as discussed below. We comply with the US Federal CAN-SPAM Act, and make every effort to ensure that our messages are not considered Spam. Of course, you may unsubscribe from any messages we send at any time and you will not receive further electronic messages from us after following the instructions included within the message.

We may provide you with an “opt in” or “opt-out” mechanism depending on where you are located when we collect your personal data. An “opt-in” mechanism will provide you the opportunity to positively indicate that you would like or do not object to our sending you such further communications and we will not send you any unless you have “opted-in”. An “opt-out” mechanism will provide you the opportunity to indicate that you do not want us to send you such further communications, and if you “opt-out” we will not send you any. Either way, opting-in or opting-out will be up to you and, in addition, if you do not want us to use your personal data for a particular purpose or disclose it to a third party, you may “opt out” at any time by contacting us as provided below.

Information transmitted over the Internet may find its way to recipients to whom it is not intended or persons you may not want to have such information. Under certain circumstances, this may be beyond the control of CCI, and you are advised that such transmission may not be secure. However, CCI complies with applicable federal law regarding the safeguarding of your personal information, and we employ reasonable administrative, technical and physical safeguards to protect the security, confidentiality, and integrity of your information, as required by law. Further, we restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you.

Categories of Information We Collect

Contact Information: We may request and collect, without limitation, your name, address, email address, home telephone number, work telephone number, fax number and cell phone number.

Additional Information About You: We may request and collect, without limitation, information about the home you are purchasing, including the community, mailing address, and anticipated closing date.

When you make inquiries concerning career opportunities, we will request a copy of your resume, your highest level of education and information about the type of job you are seeking.

Additionally, we may collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income;
  • Information we receive from a consumer reporting agency, such as your creditworthiness and credit history; and
  • Information about your transactions with us, CCI Affiliates, or others, such as your payment history, and parties to a transaction.

We may collect the following contact information that you provide, confirm, or update while using crossconstruction.com:

  • The services that you desire to order and your preferences regarding service information (services information).
  • Credit card information to pay for services that are ordered (credit card information).
  • The email addresses of friends and family to receive a notification from CCI.
  • Your preferences regarding the forwarding of USPS mail (preferences information).

Additionally, in connection with use of the Properties we collect certain web analytics information, including among other information the number of visitors to the Properties, session time, and browser version (technical information). Technical information is not collected in a manner in which it can be tied to a specific user, and is stored and used only on an aggregate basis. When you access the Properties some of our services are provided to or through affiliated websites. Personal information that you provide to those sites may be sent to the Properties in order to deliver the service. We process such information in accordance with this Privacy Policy. We will store on the computer that you use to access the Properties a small file that commonly is referred to as a “cookie.” The cookie has information that enables us to recognize a specific computer that is used to visit the Properties. Each vendor identified on, or accessed from, the Properties has its own policies on the collection and use of technical information and the use of cookies.

In some cases we may combine information we collect through our Properties with information collected from other online sources.

If you are a real estate agent seeking information on our communities, a party interested in conducting business with CCI or if you contact us with land you have for sale, we will request your contact information.

If you wish to contact our webmaster, we will request your contact information.

Categories of Information We Disclose

Except as otherwise provided in this Privacy Policy, we may use, share, or disclose all of the information that we collect from you as a current or former customer:

  • In connection with the fulfilment of the services that you request through the Properties.
  • To enforce the Terms and Conditions applicable to the use of the Properties (please see the Terms and Conditions below).
  • As required by law or valid legal process.
  • In response to appropriate governmental requests.
  • As we deem reasonably necessary to investigate, prevent or take other appropriate action in connection with potential illegal or fraudulent activities or potential risk to the personal safety of any individual or the security of your information.
  • To manage our business.
  • To protect our interests.
  • To support direct marketing and other opportunities of CCI and third parties as described herein.
  • To assist you in finding products and services that may be of interest to you.
  • Your credit card information in connection with any services that you request, and we will not retain your credit card information.
  • Your friends and family contact information, in connection with the fulfilment of the moving notices that you request.

Parties to Whom We Disclose

We may disclose nonpublic personal information about you to the following types of select third parties:

  • Financial service providers, such as mortgage bankers and insurance agents;
  • Non-financial companies, such as retailers and direct marketers;
  • We may use and share your contact information among CCI Affiliates and subsidiaries to provide you with offers from CCI Affiliates and subsidiaries that we believe may be of interest to you;
  • We may share your contact information with third parties who assist CCI in offering products or services to you;
  • We may share your contact information with third parties that agree with CCI to offer products or services to users of the Properties.

Information Sharing with Companies that Perform Services on our Behalf

We may disclose any or all of the information we collect, as described above, to companies that perform marketing services on our behalf or the other financial institutions with whom we have joint marketing agreements.  The categories of third parties with whom we have contracted may include, among others:

  • Financial service providers, such as credit card issuers, finance companies, insurance agencies or companies, and mortgage companies; and
  • Other service providers, such as tax vendors, print vendors, and software programmers.

Vendor Policies

Each of the vendors identified in the Properties has its own privacy policy that may differ from CCI’s Privacy Policy. By requesting products and services from CCI, your information will be provided to the applicable vendors as discussed in this Privacy Policy. You may access the privacy policy of each vendor by visiting the vendor’s website. We do not have any control over, or responsibility for, the content or operation of the website of any vendor. Each such website may collect information about you and your usage of the website and have information sharing policies that differ from those of CCI. The use of such websites is at your own risk.

Information Sharing with Non-Affiliated Companies

We may disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law, including pursuant to consents that you provide. We may also, either directly or through CCI Affiliates, share your nonpublic personal information with nonaffiliated companies to market their products and services to you.

If you prefer that we not disclose nonpublic personal information about you to nonaffiliated third parties to market their products and services to you, you may opt out of those disclosures, that is, you may direct us not to make those disclosures. If you wish to opt out of disclosures to nonaffiliated third parties to market their products and services to you, you may contact us on the web as described below.

Cookies and Interest-Based Advertising

We may use cookies and other devices on our Properties. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider. We may use third parties, such as Google Analytics, to collect such data.

We use third-party advertising companies to serve ads when you visit our Properties.  These companies may collect information about your visits to our Properties and other websites and/or apps in order to provide advertisements about goods and services of interest to you.  We may also partner with ad networks and other companies that serve ads on behalf of us and others on non-affiliated digital properties.  Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information these ad networks collect about your visits to our Properties and other non-affiliated websites or apps over time.

You may also be able to limit data collection by third parties by using mobile device settings.  Please note that electing to opt-out will not stop advertising from appearing in your browser or applications.  It may make the ads you see less relevant to your interests.  Additionally, please note that if you use a different browser or erase cookies from your browser, or use a different mobile device, you may need to renew your opt-out choices.

Privacy Rights in Other Jurisdictions

You may have rights, under applicable data privacy laws, to request information about or access to the personal information that we hold about you, to require that information to be corrected it is inaccurate or, in some circumstances, to object to our processing of your personal information. If you wish to exercise those rights, please contact support@crossconstruction.com.

Disclaimer

CCI may at any time revise the Properties Legal Disclaimers, Privacy Policy or Terms and Conditions by updating the posting. You are bound by any such revision and should therefore periodically visit the Properties to review the then current terms and conditions, privacy policy and legal disclaimers to which you are bound.

Thank you for taking the time to read all of this important information.

Effective Date

This Privacy Policy is effective as of August 1, 2017 is incorporated into and subject to the Terms and Conditions for use of these Properties.